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Editorial DeskCall-to-action campaigns that make a difference

Published: 20 July 2010

We are constantly bombarded with call-to-action campaigns for various causes or ideas, but what is it that makes some more successful than others? Kerryn Le Cordeur takes a look at the campaigns for Mandela Day; Pikitup's Clean Up Day; and Draftfcb's 'Keep Flying' initiative and discusses reasons for their success.


By Kerryn Le Cordeur

We are constantly bombarded with call-to-action campaigns for various causes or ideas, but what is it that makes some more successful than others? Is it the marketing behind the campaign; the people who get involved; or simply the difference between a cause we can relate to and that has an impact on us and the world around us, versus something that doesn’t engage our interests? Steering away from the negative, in this week’s Editorial Desk we take a look at three particularly successful call-to-action campaigns that recently hit the South African market.

Talk of Nelson Mandela International Day has been on everyone’s lips these past few weeks. It is a day adopted by the United Nations in 2009 to honour former South African president, Nelson Mandela’s contribution to humanity. The Nelson Mandela Foundation simply asks individuals; communities; corporates; and government to donate 67 minutes of their day on 18 July each year to doing something good for others, in the same way that Mandela gave 67 years of his life to help make South Africa a better place for its citizens.

There has been a lot of buzz around this call-to-action, with people from all walks of life getting involved in their own way. On an individual level, Candice and Bridget Clark, and their business, Selah Stableyard, teamed up with Let’s Connect, a company that facilitates experiential growth and learning processes, to create their ‘Mandela Moment’ this year by sharing their knowledge and equestrian facilities with children from the Olievenhoutbosch Ark. Even local and international celebrities got in on the Mandela Day action by signing up for the City of Cape Town and Celebrity Services Africa’s ‘famous handprints’ project, which honours the former president and his legacy of ‘offering peace, and not hatred or revenge’.

Other notable initiatives for Mandela Day in 2010 included a well-known group of 21 motorbike riders and their support team of 20 people, including Morgan Freeman, embarking on a six-day road-trip to Cape Town to spread the word about the day; Cavendish square holding a preview of its annual charity book sale to benefit HIV/ AIDS NGO, Wola Nani; Joburg Theatre and the performers of Le Grand Cirque Fantazie dedicating a performance to underprivileged children on Sunday, 18 July; and the Smile Foundation dedicating 67 minutes to benefit children with facial abnormalities with a soccer-themed party at Charlotte Maxeke Hospital, and an Alice In Wonderland-themed tea party at Chris Hani Baragwanath Hospital.

Nelson Mandela Square acted as a drop-off point for people wanting to donate clothes and other goods when 94.7 Highveld Stereo DJ, Mark Pilgrim, broadcast the last 67 minutes of his show on Sunday from the Square, while Brightwater Commons was a hub of activity, with representatives from the Sunflower Fund; the South African National Blood Service; Child Welfare; Baby Moses; Roodepoort SPCA; the Organ Donor Foundation; and Little Eden on hand for people to come and donate their time; efforts; or goods, or just to find out more about these organisations which are in the business of making South Africa a better place.

The effectiveness of Mandela Day stems from the idea that even the smallest effort makes a difference when it is combined with the efforts of others, and people in South Africa and around the world embrace that, especially because of the icon behind the initiative and what he stands for.

Pikitup’s recent Clean Up Day, which took place on 5 June in Johannesburg, called for a similar mindset, asking individuals and businesses to identify sites which they would clean up, with the idea, again, that every effort, no matter how small, would make a difference in showcasing a cleaner city ahead of the 2010 FIFA World Cup. And apart from looking good for the international visitors, this campaign struck a nerve as it was looking to improve the very environment in which citizens live; work; and commute – what better reason to get involved?

Another part of what made this campaign a success was the fact that it was embraced by well-known personalities in the community, such as Executive Mayor of Johannesburg, Amos Masondo, who participated at some of the clean-up sites and embarked on a tour of the city to show his appreciation for the initiative.

Campaigns such as Pikitup’s Clean Up Day are not simply about a call-to-action to participate in a once-off event, but rather to get people to begin to change their mindsets, whether that is to take note of and responsibility for the state of their environment or, as is the case with Draftfcb’s ‘Keep Flying’ campaign, to leverage the positive mindset created by the 2010 FIFA World Cup and extend that beyond the tournament so that it becomes entrenched in how we view our country.

The ‘Keep Flying’ campaign has embedded itself in the South African market by appealing to the country’s best loved brands to embrace it so that consumers become aware of the initiative and what it stands for. This has, by all accounts, been a success thus far, with the campaign having been further extended to include the distribution of ‘buttons’, which individuals can wear to show their support for the initiative; the composition of a song to further pull on the heartstrings of the public; and more and more big brands and agencies adding their names to the ‘Keep Flying’ initiative.

The common factor across these campaigns is that they all deal with issues we can relate to and which have an impact not only on how we live now, but also on how we and future generations will live and what our mindset will be. They are created to achieve a greater good rather than for any form of self-gratification, and therefore appeal to a broad spectrum of people, from the man on the street, to the wealthy celebrity who is able to donate vast amounts of money or time. We are definitely seeing a shift in mindset towards a ‘green’, socially responsible way of thinking, and I think this is a big factor behind the success of these campaigns.

What is your opinion? Have you gotten involved in these campaigns? Share your thoughts on our blog.


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The benefits of endorsement and sponsorship for ‘people; planet; and profit’

There is a growing trend towards embarking on CSI activity. MultiChoice, for example, has a variety of social responsibility programmes that train film-makers; care for orphaned and vulnerable children; and equip schools with computer technology and the internet, in order to “help those who have been disadvantaged to take that one step closer to achieving their dreams."


Putting people, planet and profit within reach
By Leigh Andrews

Added to this, Pick n Pay has launched a ‘grow the tree, grow the future’ initiative for Arbour Month, which plays on the fact that we now celebrate ‘days’ such as Heritage Day and Women’s Day for an entire week/ month. The initiative allows Pick n Pay consumers to purchase trees online or in store, or grow trees from seedlings. A print ad by Y&R adds that Pick n Pay consumers should “join by investing in the planet’s future, together – act today to change tomorrow.”

In so doing, MultiChoice and Pick n Pay are seen as 'doing good' for the community, and this bathes their reputations in a positive light, as they are seen as caring about more than just their bottom line – rather, the triple bottom line of ‘people; planet; and profit’. While there are PR agencies that exist purely to assist in this regard, running CSR initiatives for their clients, there's also a growing trend towards running these initiatives in-house, and as a result, many corporates are investing in the services of freelance PR professionals or starting up their own division to do so, sending their own messages to the media - not to be confused with marketing, which is another kettle of fish altogether. However, Newsclip Product Manager: mypressoffice, Karen van Zyl, clarifies that: “While traditionally, PR and marketing were seen as two completely different disciplines, both work towards achieving a common goal, just by using different means.”

This links to the now common practice of holding events and press conferences for clients, where members of the public get to meet the faces behind the initiatives they have heard about in the media. This can be seen as another intricate form of 'doing good' for society in that it serves the purpose of sharing information, such as at the quarterly Newsclip networking seminars.

Big companies also get their names noticed by sponsoring big events, such as Mini Cricket (which changed hands from Baker's to KFC earlier this year), and practically every big sporting event having Vodacom as a sponsor (Vodacom Durban July/ Super 14/ Blue Bulls/ Tries for Smiles campaign, anyone?) This may be easier for some companies than others, considering the enormous costs involved in fixing one's name to a high profile event - think of all the team jerseys, on-field sponsorship, and advertising budget involved. The SABC Education Baba Indaba is an example of one such association, where the Baba Indaba brand is being used to further promote the SABC’s strong drive toward promoting the importance of education across the country.

So, why go the sponsorship route? Firstly, it gives the event some of the prestige/ reputation of the corporate doing the sponsoring. Secondly, it adds to the prospectus of the client doing the event - so Vodacom is no longer merely seen as the country's largest mobile phone operator, but also in terms of its 'personality' as having a sporty, fun-loving side.

Sponsorship has a long history, and when celebrities get involved, it tends to overlap with concepts of brand recognition and association - think Trevor Noah, and instead of his stand-up comedy show on M-Net, you'll likely either link Cell C or Simba as secondary term (You can read more on this in our TotallyMAd Editorial Desk article this week).

Celebrity endorsement is a big factor in raising consumers’ awareness of brands. In a recent interview I conducted with Moira Gerszt, COO of The Smile Foundation, for COUP magazine, she explained that in conjunction with Orlando Pirates’ annual Soweto Cup and Corporate Challenge tournaments, it has made Smile Foundation the beneficiary for this event. Additionally, a team made up of Smile Foundation patients will play as the 'curtain raiser' game, and this will provide the Foundation with lots of exposure in the media. Gerszt adds that if a photographer snaps a picture of one of the children with a local celebrity such as Danny K, this is more likely to secure a spot on a social page in the papers than if it were just a photo of relative unknowns.

Celebrity sponsorship is thus a crucial element of the Foundation’s success, and is one of the most important aspects of securing positive PR, as it’s common knowledge that if you don’t have the budget for advertising (or a willing pro-bono sponsor), you have to make your PR ‘sing’ – and this has definitely been the case with the Smile Foundation.

What are your thoughts on the most effective use of PR? Which method is most guaranteed to get your message across to your intended audience? Please leave your thoughts on our blog.

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A wedding wonderland at this year’s Wedding Expo

On Sunday, 5 September, I attended the Wedding Expo 2010, held at the Dome in Northgate. The Expo provided a thoroughly relaxing and enjoyable day out, and was truly wedding heaven for those girls – including myself – who have been dreaming of their fairytale weddings since they were five-years-old.


By Lindsey Kin

Anything and everything ‘wedding fabulous’ was made available to attendees, such as catering and hiring; chocolate fountains; wedding planners; flowers; bonbonnieres; hair and beauty; invitation stationery; and honeymoon travel.

In terms of choosing a wedding gown, local or national, couture or hire; stalls and fashion shows were accessible. Ladies were treated to two fashion shows: ‘SA Designer Couture’; and ‘Imported and Ready-to-Wear Gowns’, with each fashion show running twice a day at different times. Gowns featuring in the shows could be seen on display afterwards – some even displayed on real-life mannequins. Designers who showcased their wedding best included Alexandra Knoxx; Gerald C; Jagadi Haute Couture; and my personal favourite, Viola Chan.

Finding the perfect wedding cake was no problem at all - some with a price tag of R320 000; those deciding on table settings could choose anything from crystal name plates to African beading. With so much to see, I had no idea where to start.

To capture those special moments, there were over 46 photographers and vidoegraphers to choose from; and to arrive in style on your wedding day, one could chose from a fancy Bentley GT Continental, or a beautiful golden Cinderella carriage.

For those who were seeking a wedding venue, there were so many to choose from, and from all parts of South Africa, such as Amazingwe Lodge in Pretoria; Bundu Country Lodge in Mpumalanga; Lythwood Lodge in Kwa-Zulu Natal; and Tres Jolie in Ruimsig, whose owner, Roland van Alphen, was very excited to share with Publicity Update that the wedding, conference and restaurant venue had just finished building its new chapel.

My highlight for the day, other than sharing this special experience with my mom, was trying on an absolutely stunning solitaire-setting engagement ring from African Romance. I have never ever seen anything sparkle so much, it was beautiful.

Just in case everything falls apart, there was even information for specialised divorce family and law attorneys available.

Advice to those who are planning a wedding anytime soon, all I can say is “save; save; save”. The Wedding Expo truly provided a ‘360` all you need to know about weddings’ experience for brides and grooms who are planning a wedding, as everything that one may need was made available under one roof.

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