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Editorial DeskThe true spirit of corporate social activity - making a difference

Published: 13 April 2010

Social upliftment; CSI; CSR; CSA (Corporate Social Activity) – call it what you will, but this is often an integral part of corporate South Africa’s mandate. Editor, Leigh Andrews, feels the way to understand the true spirit of CSA is to get involved in such activities, as opposed to merely writing about them.


By Leigh Andrews

Social upliftment; CSI; CSR; CSA (Corporate Social Activity) – call it what you will, but this is often an integral part of corporate South Africa’s mandate. While most communications organisations specialise in corporate citizenship; social responsibility; and development initiatives, I’ve also recently written about companies embarking on CSI just to ‘look good’, as they claim that they are environmentally-friendly as they recycle their old office paper and that they offer ‘green’ services.

There are a number of strong CSI initiatives out there, where companies go beyond trying to improve their BEE ratings and actually get involved to improve the lives of others. Internal corporate wellness programmes are also known to relieve stress and illness in the workplace and improve performance.

The Outsurance social responsibility programme, as part of the First Rand Group, has been turning heads all over the country, with its green and purple-clad traffic pointsmen and the caring staff actively engaging in CSI initiatives which we have all seen on TV. The FirstRand Group is committed to the South African democracy and good corporate citizenship and aims to improve the quality of life of all South Africans, based on President Thabo Mbeki’s appeal to all South Africans in February 2002 to “rise up and do something”, asking South Africa to become a society of volunteers.

What better way to understand the true spirit of CSA than by actually getting involved in such activities… experiencing the initiatives from ‘the other side of the fence’, by taking part in CSI, as opposed to merely writing about them? Newsclip offers the perfect vehicle for this with its ‘Newsclip Cares’ committee.

Newsclip’s HC Manager, Helen Wasley, explains that the company has always been committed to assisting the community. The Care committee is a team of Newsclip staff that represents every department – in this way, everyone gets involved. The team puts forward suggestions of charities in need of support, and from there, decides which charities to support for the year, structuring its outreach programmes accordingly. While different initiatives have been run externally to support the Arum Lily Trust; Sparrows Aids Village; and the Millennium Old Age Centre among others, the overarching message brought across is always that: “We may not be able to change the world, but with love and care, we will impact and change lives.” This is, in my mind, the true essence of CSA

Newsclip also ‘shows it cares’ internally, with its Employee Assistance Programme (EAP). In today’s climate, where people are often so quick to ‘pass the buck’ and isolate themselves, we need to find ways to show that we care. HC Manager, Helen Wasley, adds that HR teams have a moral duty to educate and help their staff. “We may not be able to change the world, but together we can and will change lives.” Wasley says that: “unless one addresses the imbalances or ‘strains’ on the economy that form part of CSR, such as HIV programmes and visiting retirement villages, ‘feel good initiatives’ that include investing in the community through arts and cultural initiatives are pointless and one-sided.” Inspiring words.

Wasley ends by stating that corporates can make a difference. “Together we can change lives, and it takes very little to do so.” Advice to corporates out there - while material investments are important, love and care are free. Many times, that is all that’s needed. So yes, do get on the CSA ‘bandwagon’, but make sure you have the right intentions at heart and that you are aiming to improve the living conditions for others, as opposed to merely making your company look good. This is a key component of CSA - giving of one’s time and expertise to uplift the community, rather than money, which is often seen as an ‘insensitive gesture’ as donations qualify a company for tax exemptions or rebates, and therefore, mainly to their own benefit. By embarking on a knowledge-sharing drive, and giving examples from your experience in the industry, you are not merely ‘doing well by doing good’ for yourself, but by ‘doing good’ for others, too – and this is the true spirit of corporate social investment and responsibility.


The great thing about embarking on CSI initiatives and employee wellness programmes, such as the holistic wellness programme run by Isuzu; and Highveld Stereo, which views its involvement in such projects as “a necessary part of its existence in the city in which it broadcasts”, is. that the loss of productivity in the office is minimal, as participation in such events is a great staff motivator.


What are your thoughts – do most CSA initiatives run by corporate South Africa under the radar? Have you come across other inspiring examples? Leave your comments on our blog.


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The benefits of endorsement and sponsorship for ‘people; planet; and profit’

There is a growing trend towards embarking on CSI activity. MultiChoice, for example, has a variety of social responsibility programmes that train film-makers; care for orphaned and vulnerable children; and equip schools with computer technology and the internet, in order to “help those who have been disadvantaged to take that one step closer to achieving their dreams."


Putting people, planet and profit within reach
By Leigh Andrews

Added to this, Pick n Pay has launched a ‘grow the tree, grow the future’ initiative for Arbour Month, which plays on the fact that we now celebrate ‘days’ such as Heritage Day and Women’s Day for an entire week/ month. The initiative allows Pick n Pay consumers to purchase trees online or in store, or grow trees from seedlings. A print ad by Y&R adds that Pick n Pay consumers should “join by investing in the planet’s future, together – act today to change tomorrow.”

In so doing, MultiChoice and Pick n Pay are seen as 'doing good' for the community, and this bathes their reputations in a positive light, as they are seen as caring about more than just their bottom line – rather, the triple bottom line of ‘people; planet; and profit’. While there are PR agencies that exist purely to assist in this regard, running CSR initiatives for their clients, there's also a growing trend towards running these initiatives in-house, and as a result, many corporates are investing in the services of freelance PR professionals or starting up their own division to do so, sending their own messages to the media - not to be confused with marketing, which is another kettle of fish altogether. However, Newsclip Product Manager: mypressoffice, Karen van Zyl, clarifies that: “While traditionally, PR and marketing were seen as two completely different disciplines, both work towards achieving a common goal, just by using different means.”

This links to the now common practice of holding events and press conferences for clients, where members of the public get to meet the faces behind the initiatives they have heard about in the media. This can be seen as another intricate form of 'doing good' for society in that it serves the purpose of sharing information, such as at the quarterly Newsclip networking seminars.

Big companies also get their names noticed by sponsoring big events, such as Mini Cricket (which changed hands from Baker's to KFC earlier this year), and practically every big sporting event having Vodacom as a sponsor (Vodacom Durban July/ Super 14/ Blue Bulls/ Tries for Smiles campaign, anyone?) This may be easier for some companies than others, considering the enormous costs involved in fixing one's name to a high profile event - think of all the team jerseys, on-field sponsorship, and advertising budget involved. The SABC Education Baba Indaba is an example of one such association, where the Baba Indaba brand is being used to further promote the SABC’s strong drive toward promoting the importance of education across the country.

So, why go the sponsorship route? Firstly, it gives the event some of the prestige/ reputation of the corporate doing the sponsoring. Secondly, it adds to the prospectus of the client doing the event - so Vodacom is no longer merely seen as the country's largest mobile phone operator, but also in terms of its 'personality' as having a sporty, fun-loving side.

Sponsorship has a long history, and when celebrities get involved, it tends to overlap with concepts of brand recognition and association - think Trevor Noah, and instead of his stand-up comedy show on M-Net, you'll likely either link Cell C or Simba as secondary term (You can read more on this in our TotallyMAd Editorial Desk article this week).

Celebrity endorsement is a big factor in raising consumers’ awareness of brands. In a recent interview I conducted with Moira Gerszt, COO of The Smile Foundation, for COUP magazine, she explained that in conjunction with Orlando Pirates’ annual Soweto Cup and Corporate Challenge tournaments, it has made Smile Foundation the beneficiary for this event. Additionally, a team made up of Smile Foundation patients will play as the 'curtain raiser' game, and this will provide the Foundation with lots of exposure in the media. Gerszt adds that if a photographer snaps a picture of one of the children with a local celebrity such as Danny K, this is more likely to secure a spot on a social page in the papers than if it were just a photo of relative unknowns.

Celebrity sponsorship is thus a crucial element of the Foundation’s success, and is one of the most important aspects of securing positive PR, as it’s common knowledge that if you don’t have the budget for advertising (or a willing pro-bono sponsor), you have to make your PR ‘sing’ – and this has definitely been the case with the Smile Foundation.

What are your thoughts on the most effective use of PR? Which method is most guaranteed to get your message across to your intended audience? Please leave your thoughts on our blog.

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A wedding wonderland at this year’s Wedding Expo

On Sunday, 5 September, I attended the Wedding Expo 2010, held at the Dome in Northgate. The Expo provided a thoroughly relaxing and enjoyable day out, and was truly wedding heaven for those girls – including myself – who have been dreaming of their fairytale weddings since they were five-years-old.


By Lindsey Kin

Anything and everything ‘wedding fabulous’ was made available to attendees, such as catering and hiring; chocolate fountains; wedding planners; flowers; bonbonnieres; hair and beauty; invitation stationery; and honeymoon travel.

In terms of choosing a wedding gown, local or national, couture or hire; stalls and fashion shows were accessible. Ladies were treated to two fashion shows: ‘SA Designer Couture’; and ‘Imported and Ready-to-Wear Gowns’, with each fashion show running twice a day at different times. Gowns featuring in the shows could be seen on display afterwards – some even displayed on real-life mannequins. Designers who showcased their wedding best included Alexandra Knoxx; Gerald C; Jagadi Haute Couture; and my personal favourite, Viola Chan.

Finding the perfect wedding cake was no problem at all - some with a price tag of R320 000; those deciding on table settings could choose anything from crystal name plates to African beading. With so much to see, I had no idea where to start.

To capture those special moments, there were over 46 photographers and vidoegraphers to choose from; and to arrive in style on your wedding day, one could chose from a fancy Bentley GT Continental, or a beautiful golden Cinderella carriage.

For those who were seeking a wedding venue, there were so many to choose from, and from all parts of South Africa, such as Amazingwe Lodge in Pretoria; Bundu Country Lodge in Mpumalanga; Lythwood Lodge in Kwa-Zulu Natal; and Tres Jolie in Ruimsig, whose owner, Roland van Alphen, was very excited to share with Publicity Update that the wedding, conference and restaurant venue had just finished building its new chapel.

My highlight for the day, other than sharing this special experience with my mom, was trying on an absolutely stunning solitaire-setting engagement ring from African Romance. I have never ever seen anything sparkle so much, it was beautiful.

Just in case everything falls apart, there was even information for specialised divorce family and law attorneys available.

Advice to those who are planning a wedding anytime soon, all I can say is “save; save; save”. The Wedding Expo truly provided a ‘360` all you need to know about weddings’ experience for brides and grooms who are planning a wedding, as everything that one may need was made available under one roof.

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