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Editorial DeskDoes your corporate social activity actually involve ‘doing good’ for others?

Published: 22 February 2010

While most communications agencies specialise in creating CSR initiatives and responsibilities for their clients, there has been a re-think regarding the draft rules surrounding socio-economic development policies. Corporate Social Activity is the new reference point in this area, which has been further divided into CSI and CSR. Editor, Leigh Andrews, looks into the implications.


Does your corporate social activity actually involve ‘doing good’ for others?
By Leigh Andrews

While most communications agencies specialise in creating citizenship and corporate social responsibility initiatives and responsibilities for their clients, there has been a re-think regarding the draft rules surrounding socio-economic development policies. One of the stand-out changes that is expected is that the blanket term, ‘Corporate Social Activity’, (CSA) will be the new reference point in this area. This has been further divided into two categories, namely CSI, which covers Corporate Social Investments or Initiatives; and CSR, which stands for Corporate Social Responsibility.

At the February BEE Forum held by the BEE Institute, draft guidelines from the Association of BEE Verification Agencies (ABVA) were explained. In terms of socio-economic development, one of the seven pillars of BEE, verification agencies must now measure the economic development and socio-economic development (SED) contributions of a measured entity cumulatively over a rolling five year cycle, starting from either the commencement date of the BEE Codes (09/02/2007), or for a period of up to five years before the commencement date of the Codes. Prior to the release of these best practice guidelines, certain verification agencies measured their clients' enterprise development and socio-economic development contributions on an annual basis. SED contributions are defined in the dti’s Codes of Good Practice as allowing a beneficiary ‘sustainable access’ to the economy, including examples such as programmes aimed at HIV/ AIDS awareness, as well as those raising the living standards of youth and people in rural areas; the support of arts and culture; and environmental awareness training. From the inclusion of these additional examples in the BEE Codes, ABVA has suggested that the definition of SED can be extended to include broader social upliftment objectives.

Helen Wasley, Newsclip’s Human Capital Manager, attended the Forum, and states that while these proposed changes are all good and well, “unless one addresses the imbalances or ‘strains’ on the economy that form part of CSR, such as HIV programmes and visiting retirement villages, ‘feel good initiatives’ that include investing in the community through arts and cultural initiatives are pointless and one-sided.” Leila Moonda, CEO of the BEE Institute, goes on to add: “CSR and SED initiatives that aim to address the social; educational; and skills challenges faced by communities are the ones that will address the imbalances and strains on the economy. It is only through addressing these challenges that we can successfully give the beneficiaries meaningful and sustainable access to the economy, and thereby aim to grow the economy."

In this light, some companies embark on CSA programmes just to ‘look good’ in society by ‘doing good’, claiming that they are environmentally-friendly by recycling office paper, and offering ‘green’ services – but I wonder what exactly a ‘green’ service would be? One with less resulting carbon emissions? After all, agencies are quick to jump on the corporate social activity bandwagon with what is now called 'green-washing’ campaigns – these involve the unjustified appropriation of environmental virtue by a company, to try and reinforce its standing with consumers. In simple terms, these campaigns are simply an attempt to ‘paint’ their company initiatives in a green light, without actually making a real effort – in a sense, they have green skin but their hearts don’t bleed green blood.

FinancialExpress.com quotes Pankaj Baliga, VP of global CSR at Tata Consultancy Services (TCS), as stating that: “Corporate Social Responsibility needs to be seen as a way of sustainability, rather than just responsibility.” As Lisa Roner, North American Editor of Ethical Corporation magazine, argues, "It appears PR firms may have to clean up their own ethics, since many corporate buyers seem to believe that a messenger with internal issues of its own may not be best placed to deliver a credible message."

Many companies touting environmental improvements have plenty to gain from a little good publicity. However, it is also important that green initiatives are sustainable, from the point of view of good publicity, as well as in terms of living up to the environmental promise. Part of good PR is following through and not dropping an initiative if a cheaper or more amenable one comes along.

Therefore, CSR doesn’t just imply advocating the need to plant trees and limit one’s carbon footprint to clients, but for communications agencies to go beyond this and make a real impact in the communities too, as it’s not just about ‘going green’ to show you care.

From a Generation G perspective, enterprise development is another of the seven pillars of BEE. This entails managers giving less developed companies more than just money, but something far more valuable – their time. By mentoring and sharing their knowledge, they will improve the standard of entrepreneurship in the country and ensure that true skills transfer takes place, thereby potentially decreasing unemployment levels.

This is a key component of CSA - giving of one’s time and expertise to uplift the community, rather than money, which is often seen as an ‘insensitive gesture’ as donations qualify a company for tax exemptions or rebates, therefore, this is to their own benefit. By embarking on a knowledge-sharing drive, and giving examples from your experience in the industry, you are not merely ‘doing well by doing good’ for yourself, but by ‘doing good’ for others, too – and this is the true spirit of corporate social investment and responsibility.

For more information, contact the BEE Institute on www.beeinstitute.co.za.

What are your thoughts on greenwashing and taking part in CSA just to build a better name for your organisation? Leave your comments on our blog.

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The benefits of endorsement and sponsorship for ‘people; planet; and profit’

There is a growing trend towards embarking on CSI activity. MultiChoice, for example, has a variety of social responsibility programmes that train film-makers; care for orphaned and vulnerable children; and equip schools with computer technology and the internet, in order to “help those who have been disadvantaged to take that one step closer to achieving their dreams."


Putting people, planet and profit within reach
By Leigh Andrews

Added to this, Pick n Pay has launched a ‘grow the tree, grow the future’ initiative for Arbour Month, which plays on the fact that we now celebrate ‘days’ such as Heritage Day and Women’s Day for an entire week/ month. The initiative allows Pick n Pay consumers to purchase trees online or in store, or grow trees from seedlings. A print ad by Y&R adds that Pick n Pay consumers should “join by investing in the planet’s future, together – act today to change tomorrow.”

In so doing, MultiChoice and Pick n Pay are seen as 'doing good' for the community, and this bathes their reputations in a positive light, as they are seen as caring about more than just their bottom line – rather, the triple bottom line of ‘people; planet; and profit’. While there are PR agencies that exist purely to assist in this regard, running CSR initiatives for their clients, there's also a growing trend towards running these initiatives in-house, and as a result, many corporates are investing in the services of freelance PR professionals or starting up their own division to do so, sending their own messages to the media - not to be confused with marketing, which is another kettle of fish altogether. However, Newsclip Product Manager: mypressoffice, Karen van Zyl, clarifies that: “While traditionally, PR and marketing were seen as two completely different disciplines, both work towards achieving a common goal, just by using different means.”

This links to the now common practice of holding events and press conferences for clients, where members of the public get to meet the faces behind the initiatives they have heard about in the media. This can be seen as another intricate form of 'doing good' for society in that it serves the purpose of sharing information, such as at the quarterly Newsclip networking seminars.

Big companies also get their names noticed by sponsoring big events, such as Mini Cricket (which changed hands from Baker's to KFC earlier this year), and practically every big sporting event having Vodacom as a sponsor (Vodacom Durban July/ Super 14/ Blue Bulls/ Tries for Smiles campaign, anyone?) This may be easier for some companies than others, considering the enormous costs involved in fixing one's name to a high profile event - think of all the team jerseys, on-field sponsorship, and advertising budget involved. The SABC Education Baba Indaba is an example of one such association, where the Baba Indaba brand is being used to further promote the SABC’s strong drive toward promoting the importance of education across the country.

So, why go the sponsorship route? Firstly, it gives the event some of the prestige/ reputation of the corporate doing the sponsoring. Secondly, it adds to the prospectus of the client doing the event - so Vodacom is no longer merely seen as the country's largest mobile phone operator, but also in terms of its 'personality' as having a sporty, fun-loving side.

Sponsorship has a long history, and when celebrities get involved, it tends to overlap with concepts of brand recognition and association - think Trevor Noah, and instead of his stand-up comedy show on M-Net, you'll likely either link Cell C or Simba as secondary term (You can read more on this in our TotallyMAd Editorial Desk article this week).

Celebrity endorsement is a big factor in raising consumers’ awareness of brands. In a recent interview I conducted with Moira Gerszt, COO of The Smile Foundation, for COUP magazine, she explained that in conjunction with Orlando Pirates’ annual Soweto Cup and Corporate Challenge tournaments, it has made Smile Foundation the beneficiary for this event. Additionally, a team made up of Smile Foundation patients will play as the 'curtain raiser' game, and this will provide the Foundation with lots of exposure in the media. Gerszt adds that if a photographer snaps a picture of one of the children with a local celebrity such as Danny K, this is more likely to secure a spot on a social page in the papers than if it were just a photo of relative unknowns.

Celebrity sponsorship is thus a crucial element of the Foundation’s success, and is one of the most important aspects of securing positive PR, as it’s common knowledge that if you don’t have the budget for advertising (or a willing pro-bono sponsor), you have to make your PR ‘sing’ – and this has definitely been the case with the Smile Foundation.

What are your thoughts on the most effective use of PR? Which method is most guaranteed to get your message across to your intended audience? Please leave your thoughts on our blog.

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A wedding wonderland at this year’s Wedding Expo

On Sunday, 5 September, I attended the Wedding Expo 2010, held at the Dome in Northgate. The Expo provided a thoroughly relaxing and enjoyable day out, and was truly wedding heaven for those girls – including myself – who have been dreaming of their fairytale weddings since they were five-years-old.


By Lindsey Kin

Anything and everything ‘wedding fabulous’ was made available to attendees, such as catering and hiring; chocolate fountains; wedding planners; flowers; bonbonnieres; hair and beauty; invitation stationery; and honeymoon travel.

In terms of choosing a wedding gown, local or national, couture or hire; stalls and fashion shows were accessible. Ladies were treated to two fashion shows: ‘SA Designer Couture’; and ‘Imported and Ready-to-Wear Gowns’, with each fashion show running twice a day at different times. Gowns featuring in the shows could be seen on display afterwards – some even displayed on real-life mannequins. Designers who showcased their wedding best included Alexandra Knoxx; Gerald C; Jagadi Haute Couture; and my personal favourite, Viola Chan.

Finding the perfect wedding cake was no problem at all - some with a price tag of R320 000; those deciding on table settings could choose anything from crystal name plates to African beading. With so much to see, I had no idea where to start.

To capture those special moments, there were over 46 photographers and vidoegraphers to choose from; and to arrive in style on your wedding day, one could chose from a fancy Bentley GT Continental, or a beautiful golden Cinderella carriage.

For those who were seeking a wedding venue, there were so many to choose from, and from all parts of South Africa, such as Amazingwe Lodge in Pretoria; Bundu Country Lodge in Mpumalanga; Lythwood Lodge in Kwa-Zulu Natal; and Tres Jolie in Ruimsig, whose owner, Roland van Alphen, was very excited to share with Publicity Update that the wedding, conference and restaurant venue had just finished building its new chapel.

My highlight for the day, other than sharing this special experience with my mom, was trying on an absolutely stunning solitaire-setting engagement ring from African Romance. I have never ever seen anything sparkle so much, it was beautiful.

Just in case everything falls apart, there was even information for specialised divorce family and law attorneys available.

Advice to those who are planning a wedding anytime soon, all I can say is “save; save; save”. The Wedding Expo truly provided a ‘360` all you need to know about weddings’ experience for brides and grooms who are planning a wedding, as everything that one may need was made available under one roof.

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